Refunded cancellation, in order to obtain a full refund you must cancel your appointment within 24hrs from when the appointment has been booked not 24hrs prior to receiving your service. 

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Cancellation via our website only. We current don't accept cancellation request via phone or text/WhatsApp.

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To cancel your appointment you must be a registered member with us. 

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We do acknowledge that something we encounter situations beyond our control which may cause us to alter our plans, therefore in some given situation we may be able to reschedule a booked appointment however you must notify us 72hrs prior to your appointment and tell us why you wish to change. Failure to act appropriately will cause disappointment.

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We do reserve the rights to refuse any business without a given explanation.

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